Receive error after clicking Customize in System Settings screen
If you receive an error after clicking Customize in the RCMS System Setttings you can run utility ptr2404.exe to reset the Customize System Settings to default. Instructions: 1) Download ptr2404.zip ...
How to create custom forms (Contract, Invoice, Work Order, etc.)
The forms in RCMS must be customized from within the RC application. There is a trick to it so please follow these directions closely. 1) Go to Maintain > Customized Forms, select the form you wa...
Prospect type customers
Prospects
We added a new field to the Customer File Maintenance screen
labeled "Customer Type". This can be set to either Customer or Prospect. A
prospect type customer can only have Orders...
RCMS Enterprise Edition Update - 2008/12/22 - Release Notes
General Fixes/Changes in the 12/22/08 RCMS Enterprise
Edition Update:
PTR5732 - Adjustable
Billing - Invoice incorrect after changing line item schedule
PTR5591 - Adjustable Billing - Excha...
RCMS Enterprise Edition Update - 2009/03/30 - Release Notes
... contract start date not prorating correctly
Client specific fixes:
PTR5867 - Add Serial # to customized Asset Item Resale to Rental Transfer report
PTR5877 - Sales Tax Report prompts "No Reco...
RCMS Small Business Edition Update - 2009/06/16 - Release Notes
Fixes/Changes in the 6/16/2009 Small Business
Edition Update: PTR5877 - Sales Tax Report prompts "No Records Found" when File to
Use=Both
PTR5862 - One or more records required for billing not ...
RCMS Small Business Edition Update - 2008/01/07 - Release Notes
... Fiscal Calendar date checks
PTR4251
Unable to customize the Detail Invoice Register
PTR5086
U...
RCMS Enterprise Edition Update - 2009/05/08 - Release Notes
General Fixes/Changes in the 5/8/09 RCMS Enterprise
Edition Update:
PTR5184 - Deleting items from an active contract. - slow performance
PTR5899 - Incorrect Requester info on preview invoice ...
RCMS Enterprise Edition Update - 2009/01/28 - Release Notes
General Fixes/Changes in the 1/28/09 RCMS Enterprise
Edition Update:
PTR5802 - Adjustable Billing - Unable to remove Rate Grids assigned to Master
Items
PTR5774 - Location ID in Asset Item ...
RCMS Small Business Edition Update - 2008/06/09 - Release Notes
Fixes/Changes in 06/09/2008 RCMS Small
Business Edition Update:
PTR5454 - Availability inaccurate after adding, deleting item(s) in same reservation
PTR5181 - Return List does not print with...
RCMS Small Business Edition Update - 2008/09/17 - Release Notes
Fixes/Changes in 09/17/2008 RCMS Small
Business Edition Update:
PTR5446 - Default Schedule does not hold value
for delivery start time
PTR5506 - Add Entered By to Delivery Work Order
PTR56...
RCMS Small Business Edition Update - 2009/03/20 - Release Notes
Fixes/Changes in 03/20/2009 RCMS Small
Business Edition Update:
PTR5694 - Error 1705 quitting RCMS if Windows Fax
Service is installed
PTR5648 - Active User report shows users who have log...