RCMS Temp Folder Setup

Temporary File Folder Environment Variables for RCMS Pro

Note: C:\Temp is used as an example throughout this document. Temp can be be any folder as long as all users/workstations will have an identical path in their environment variables.

OVERVIEW: This paper is created as a supplement to the RCMS Pro Installation Guide to assist in the installation and set up of RCMS Pro in a network environment when installed on a Windows 2000 Server.

SCOPE: This paper applies to the set up of the temporary folder and the environment variables for temporary file storage for RCMS Pro when using Windows 2000, Windows NT, or Windows XP Professional workstations.

During the installation process of RCMS Pro to a Windows 2000 Server, the default pathing for the Temporary Files Destination Path will be set to C:\......\Profiles\User. This should be changed to C:\Temp during the installation process. If the Temporary Files Destination Path is not changed during installation, other users trying to log in will receive errors relating to temporary file storage.

IMPORTANT NOTE: When creating the temporary folder for each workstation, make sure it is not set as a system file, is not hidden, and that proper access rights have been given to the user. Failure to set up the temporary folder in this way will most likely result in the user experiencing a variety of errors in RCMS Pro.

All workstations that will be accessing RCMS Pro must have the same folder set up for temporary files. It may be necessary to create a folder on the workstation to match the pathing that was input for temporary files during the installation. The temporary file folder for Windows 2000, NT, and XP Professional machines should be named TEMP on the C: drive of the workstation (C:\TEMP).

Note: It may be necessary to delete and recreate the C:\TEMP folder from time to time if the user is experiencing temporary file issues and the Environment Variables for the temporary file folder on the user’s workstation have already been set up according to this white paper.

Setting Environment Variables – Windows 2000/NT/XP Professional:

Windows 2000/NT – This is set under the Environmental Variables in the System Properties (Start > Settings > Control Panel > System Icon > Environment Tab). The Value for the Variables TEMP and TMP should be C:\Temp.
Windows XP Professional - This is set under the Environmental Variables in the System Properties (Start > Settings* > Control Panel > Performance and Maintenance* > System > Advanced Tab > Environment Variable button). The Value for the Variables TEMP and TMP should be C:\Temp.
*Steps marked with * may not be necessary in your version of Windows XP

The Environment Variables for TEMP and TMP must match what is setup in RCMS System Manager.	To change or view the setup of the temp folder in RCMS open System Manager and go to Maintain > Setup > System Installation > Paths tab

Setting Environment Variables in Terminal Server Environment – Windows 2000:

Download and install free setx.exe utility from Microsoft: (http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/setx-o.asp)

Log in to Terminal Server > Click on Start > Run > type in "cmd" and press OK > CD to folder setx was installed to (ex. "CD \Program Files\Resource Kit"

Run following commands: